Shipping policy

At Madhaviya, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how your order will be processed and delivered.

🚚 Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During peak seasons or sales, processing time may be slightly extended.

📍 Shipping Coverage

  • We deliver across India.
  • International shipping may be available on selected products (if applicable).

⏱️ Delivery Timeline

  • Metro Cities: 3–5 business days
  • Non-Metro Cities: 5–7 business days
  • Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen delays.

💰 Shipping Charges

  • Free Shipping on orders above ₹2,500
  • Standard shipping charges will be calculated at checkout for orders below this amount
  • Any applicable international shipping charges will be displayed at checkout

(Shipping costs are typically calculated based on order weight and location.)

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS
  • You can track your shipment in real-time through the provided link

📭 Delivery Issues

  • Please ensure your shipping address and contact details are correct
  • If a package is returned due to incorrect details, re-shipping charges may apply
  • If the package appears damaged, do not accept it and contact us immediately

🌍 International Shipping (If Applicable)

  • Delivery time: 10–20 business days depending on location
  • Customs duties, taxes, and import charges (if any) are to be borne by the customer

⚠️ Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Government restrictions or holidays

Such delays are beyond our control, but we will keep you informed.

📩 Need Help?

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@madhaviya.com
Our contact information is posted below:
Owner Name: MEENAKSHI SONI
Email: info@madhaviya.com
Address: 101, Laxmi Niwas, Ajay Vihar, Gali No.2, Narsinghpura, Foy Sagar Road, Ajmer, Rajasthan, PIN: 305001
Phone No. : +91 7300000438